Smart dispatch engine, rider mobile app, and automated reconciliation — all the tools you need to run a profitable delivery operation.
Every feature below is built and operational in our platform — real-time dispatch, driver tracking, auto-reconciliation, zone management, and analytics.
Currently in transit
92% on-time rate
4 more coming online
Delivery fees included
Real-time order #PZ-4821 progress
Assigned
Now
Picked Up
—
In Transit
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Curbside
—
Delivered
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4 available · 1 offline
2
Active
14
Today
1,567
Total
1
Active
11
Today
892
Total
0
Active
8
Today
2,341
Total
3
Active
16
Today
2,034
Total
0
Active
5
Today
423
Total
28 active deliveries across 4 zones
Automated aggregator payout matching
Fees
$298.99
Fees
$192.83
Fees
$84.60
Fees
$0.00
Hourly volume · Today vs. Last Week
0
Total Today
0.0 min
Avg Delivery
0.0%
On-Time Rate
AI Dispatch Engine
Smart routing to fastest driver
Real-Time GPS
Live tracking with ETA updates
Auto-Reconciliation
Flag payout discrepancies instantly
Curbside Alerts
Geofence-triggered notifications
Smart dispatch engine, rider mobile app, and automated reconciliation — all the tools you need to run a profitable delivery operation.
Smart dispatch that assigns orders to the fastest driver based on real-time location, traffic, order size, and driver capacity.
Real-time traffic data routes drivers around congestion and estimates accurate arrival times.
AI-powered arrival time predictions factoring in traffic, weather, distance, and prep time.
Assigns orders to the optimal driver based on location, current load, vehicle type, and skills.
Intelligently batches nearby orders to the same driver to maximize delivery efficiency.
Track dispatch accuracy, average delivery times, driver utilization, and customer satisfaction.
White-label delivery app for your drivers with turn-by-turn navigation, order details, customer contact, and tip tracking.
Integrated navigation with optimized multi-stop routing and real-time traffic re-routing.
Complete order information including items, special instructions, payment status, and delivery notes.
In-app calling and anonymous messaging to reach customers for directions or substitutions.
Real-time tip notifications per delivery with daily and weekly earnings summaries.
Photo capture for delivery confirmation with timestamp and GPS-stamped proof of delivery.
Automatically reconcile aggregator payouts, fees, tips, and commissions against orders — flagging discrepancies in real time.
Matches aggregator settlement reports against order data to verify every dollar is accounted for.
Breaks down all aggregator fees including commission, marketing, delivery, and processing charges.
Immediate alerts when payout amounts don't match expected values with discrepancy details.
Automated daily, weekly, and monthly settlement reports with net payout per aggregator.
Complete reconciliation history with supporting documents for dispute resolution and audits.
In today's competitive pizza market, standing still means falling behind. Delivery Management addresses the critical gaps that hold restaurants back.
Managing a pizza delivery operation without a smart dispatch system results in long wait times, inefficient driver routing, frustrated customers, and bloated labor costs. Dispatchers manually assign orders using gut feel rather than real-time data, leading to uneven driver loads, missed batched delivery opportunities, and consistently inaccurate ETA promises that erode customer trust. Without automated reconciliation, operators also struggle to verify that aggregator payouts match actual delivery costs, leaving money on the table with every shift.
The Delivery Management module provides a complete delivery ecosystem with three integrated components: an AI-powered dispatch engine that assigns orders to the optimal driver based on real-time location, traffic conditions, order size, and driver capacity; a white-label rider app with turn-by-turn GPS navigation, order details, customer contact, and tip tracking; and automated reconciliation that matches aggregator payouts against orders with real-time discrepancy flagging. The dispatch engine intelligently batches nearby orders to the same driver, dynamically recalculates ETAs based on current traffic, and ensures every driver's load is balanced for maximum throughput. Drivers receive optimized multi-stop routes that adapt to real-time conditions, and customers receive accurate arrival windows that improve satisfaction.
Consumer expectations for delivery speed and accuracy have never been higher, with 78% of customers saying delivery time is the primary factor in choosing where to order. The labor market for delivery drivers remains tight, making it critical to maximize the productivity of every driver on the road through intelligent routing and batched deliveries. Aggregator competition means customers will switch to a competitor if your delivery experience is unreliable, and with aggregators offering subsidized delivery, your in-house operation must deliver exceptional efficiency to remain competitive. The convergence of rising driver costs, customer expectations for real-time updates, and the complexity of hybrid in-house/aggregator fleets demands a sophisticated dispatch system that manual processes simply cannot provide.
Smart order batching increases deliveries per driver-hour by 25-40%, directly reducing delivery labor costs by 20-30% while maintaining or improving delivery times. Automated reconciliation typically recovers 1-3% of aggregator revenue through discrepancy detection, which for a chain doing $1M in annual aggregator sales recovers $10,000-$30,000. More accurate ETAs and real-time tracking reduce customer service calls by 30-50% and decrease 'where is my order' inquiries that tie up phone lines. The rider app's delivery photo capture reduces 'order not received' disputes and chargebacks by 90%, protecting both revenue and customer relationships.
Many pizza chains still dispatch deliveries manually or use basic routing that doesn't account for real-time conditions, resulting in 10-20 minute longer average delivery times than optimized systems. Our module's hybrid routing capability — intelligently dispatching in-house drivers for high-margin nearby orders while routing lower-margin or distant orders through aggregators — optimizes profitability per delivery in ways competitors cannot match. The auto-reconciliation feature alone provides a significant competitive moat: while competitors write off small aggregator discrepancies as too time-consuming to investigate, our module automatically flags every variance with specific details, recovering revenue that would otherwise be lost. The white-label rider app also reinforces brand consistency throughout the delivery experience, whereas competitors using generic dispatch tools miss this touchpoint entirely.
The module integrates bidirectionally with the POS system to receive orders as they're placed and push dispatch assignments back. It connects with Route Optimization to determine the optimal delivery method (in-house vs. aggregator) for each order, and with Real-Time Tracking to provide customers with live GPS driver location and accurate ETAs. The auto-reconciliation engine ties into the Aggregator Hub to match payout data against delivery costs and order totals, and feeds delivery performance metrics into AI Analytics & Insights for operational reporting. Driver labor cost data flows into Financial Reporting and the General Ledger for accurate per-store profitability analysis.
Driver app uses biometric and PIN-based authentication to ensure only authorized personnel access delivery assignments and customer data. Customer contact information is masked in the driver app, with anonymous in-app calling and messaging to protect privacy while enabling communication. Delivery photos are GPS-stamped and timestamped, stored in an encrypted audit log that serves as indisputable proof of delivery for dispute resolution. The module maintains a complete audit trail of all dispatch decisions, route changes, and delivery confirmations with user attribution for compliance and performance review purposes.
Supports unlimited drivers per location with real-time location updates at 5-second polling intervals. GPS tracking accuracy within 10 meters. Turn-by-turn navigation with Google Maps and Mapbox integration. Handles 1,000+ concurrent deliveries per instance. Order batching supports up to 8 stops per route. Rider app available for iOS and Android. Dispatch engine processes 100+ orders per minute with sub-2-second assignment decisions. Average ETA accuracy within 2 minutes of actual arrival time.
Launch in days, not months.
Set up the module with your business data, preferences, and rules in minutes.
Connect with your existing systems — POS, payroll, inventory, and more.
Activate and start seeing results immediately with our guided onboarding.
See how Restaurant++'s delivery management stacks up against the competition.
| Feature | Restaurant++ | Toast | Square | Clover |
|---|---|---|---|---|
| Core Functionality | Included | Basic | Limited | Basic |
| AI Integration | Native AI | Not Available | Not Available | Not Available |
| Multi-Location Support | Unified platform | Separate instances | Separate instances | Separate instances |
| Reporting & Analytics | Real-time dashboards | Basic reports | Basic reports | Limited reports |
| API & Integrations | Open API + webhooks | Limited API | No API | Limited API |
| Mobile Access | Full mobile app | Web-only | Web-only | Mobile app |
| Support | 24/7 priority support | Business hours | Email only | Business hours |
| Pricing | All-inclusive | Per-feature fees | Per-feature fees | Per-feature fees |
Everything you need to know about Delivery Management.
Setup takes less than 15 minutes. Import your menu, configure your settings, and you are ready to go.
Hear from restaurant businesses that use Delivery Management.
The Delivery Management module transformed how we operate. We saw immediate improvements in efficiency and customer satisfaction.
Switching to Restaurant++'s Delivery Management was one of the best decisions we made. The AI capabilities alone put them years ahead of competitors.
We evaluated every platform on the market. Restaurant++'s Delivery Management was the clear winner — more features, better AI, and lower total cost.
Join 12,000+ restaurant locations that trust Restaurant++ to streamline operations, reduce costs, and drive growth.