Empower support agents with real-time AI suggestions, knowledge retrieval, and automated responses.
Empower support agents with real-time AI suggestions, knowledge retrieval, and automated responses.
AI assistant that suggests responses, retrieves relevant articles, and automates repetitive actions.
Context-aware reply drafts that agents can approve or customize with one click.
Relevant articles and past tickets presented automatically while agent types.
One-click execution of predefined macros for common workflows and updates.
Real-time customer sentiment analysis with suggested tone adjustments.
In today's competitive pizza market, standing still means falling behind. AI Agent Assist Tool addresses the critical gaps that hold restaurants back.
Customer service agents juggle multiple systems and knowledge bases simultaneously, leading to long handle times and inconsistent responses. Without real-time guidance, agents often miss upselling opportunities and fail to resolve issues on the first contact. High turnover in support roles compounds the problem, as institutional knowledge leaves with departing employees.
The AI Agent Assist Tool provides real-time response suggestions, knowledge base retrieval, and next-best-action recommendations directly within the agent's workflow. It monitors live conversations and surfaces relevant articles, troubleshooting steps, and personalized upsell offers without agents needing to search manually. The tool learns from successful resolutions to continuously improve its suggestions.
Customers expect instant, accurate responses across every channel, and agents are under pressure to deliver first-contact resolution. With AI augmentation, companies can reduce average handle time by 30% while improving CSAT scores, making agent assist a critical investment today.
Reduces average handle time by 30-40% and improves first-contact resolution by 25%, translating to $2-4M annual savings for a mid-size contact center. Upsell conversion rates increase by 15-20% through timely, AI-suggested offers.
Unlike generic co-pilot tools, this solution is purpose-built for customer support workflows with deep integration into CRM and ticketing platforms. Competitors offer separate knowledge management and chat tools, while this provides unified real-time assistance.
Integrates via REST APIs with major CRM platforms (Salesforce, Zendesk, HubSpot) and telephony systems (Twilio, Genesys). Deployment requires API key configuration and agent desktop widget embedding, typically completed in 2-3 weeks.
SOC 2 Type II compliant with end-to-end encryption for all conversation data. Agent suggestions are processed in isolated environments and never stored beyond the session window without explicit consent.
Supports 50+ languages, processes real-time audio and text streams under 200ms latency, and scales to 10,000 concurrent agent sessions with 99.9% uptime SLA.
Launch in days, not months.
Set up the module with your business data, preferences, and rules in minutes.
Connect with your existing systems — POS, payroll, inventory, and more.
Activate and start seeing results immediately with our guided onboarding.
See how Restaurant++'s ai agent assist tool stacks up against the competition.
| Feature | Restaurant++ | Toast | Square | Clover |
|---|---|---|---|---|
| Core Functionality | Included | Basic | Limited | Basic |
| AI Integration | Native AI | Not Available | Not Available | Not Available |
| Multi-Location Support | Unified platform | Separate instances | Separate instances | Separate instances |
| Reporting & Analytics | Real-time dashboards | Basic reports | Basic reports | Limited reports |
| API & Integrations | Open API + webhooks | Limited API | No API | Limited API |
| Mobile Access | Full mobile app | Web-only | Web-only | Mobile app |
| Support | 24/7 priority support | Business hours | Email only | Business hours |
| Pricing | All-inclusive | Per-feature fees | Per-feature fees | Per-feature fees |
Everything you need to know about AI Agent Assist Tool.
Setup takes less than 15 minutes. Import your menu, configure your settings, and you are ready to go.
Hear from restaurant businesses that use AI Agent Assist Tool.
The AI Agent Assist Tool module transformed how we operate. We saw immediate improvements in efficiency and customer satisfaction.
Switching to Restaurant++'s AI Agent Assist Tool was one of the best decisions we made. The AI capabilities alone put them years ahead of competitors.
We evaluated every platform on the market. Restaurant++'s AI Agent Assist Tool was the clear winner — more features, better AI, and lower total cost.
Join 12,000+ restaurant locations that trust Restaurant++ to streamline operations, reduce costs, and drive growth.